Essentials of Public Reporting of Healthcare-Associated Infections: A Tool Kit
This article is about publically reporting health care data. It is an attempt to improve the quality of data that is put out for public use. The goal I chose to focus on is in Part B. Part B of this article is about the Personnel for data collection and quality improvement. This article states, “Studies have demonstrated that there is a significant discordance in the quality of data retrieved by those with training in infection prevention and control when compared to those with little or no training.” I agree that if a person is collecting data about a given topic, he or she should have the proper training. This would definitely be a big help in improving the quality of data being collected. This goes back to the old saying “garbage in, garbage out”. If bad data is collected, bad results will be produced. With better quality data there will be chances for better research and that will indirectly improve patient care.
http://www.cdc.gov/ncidod/dhqp/pdf/ar/06_107498_Essentials_Tool_Kit.pdf - Essentials of Public Reporting of Healthcare- Associated Infections: A Tool Kit
Thursday, August 28, 2008
8/28/2008
Patient Satisfaction
Patient satisfaction is extremely important in keeping a business going. This article discusses patient safety in home healthcare settings. A good way to improve patient safety is the use of patient satisfaction surveys. I found it interesting that many times surveys are used for marketing purposes. Sometimes patient are reluctant to fill out surveys when they never see an improvement in the care they receive. Patients will continue feel this way until there is an obvious change in their healthcare. This article proved that a difference can truly be made if the data that is collected from patient satisfaction surveys are really used to make improvements. I also found it interesting that many home health institutes have started giving their patients surveys to fill out while they are still being taken care of. By doing this, the patient is better able to remember what actually went on during his or her experience with this organization. When a facility gets an opinion from patient thought the patient satisfaction surveys, it should be a tool that used to help identify areas that need changed and decide what action should be taken to fix the problem.
JHQ 145 – Using Patient Satisfaction Data to Improve Home Healthcare
http://www.nahq.org/journal/ce/article.html?article_id=205
Patient satisfaction is extremely important in keeping a business going. This article discusses patient safety in home healthcare settings. A good way to improve patient safety is the use of patient satisfaction surveys. I found it interesting that many times surveys are used for marketing purposes. Sometimes patient are reluctant to fill out surveys when they never see an improvement in the care they receive. Patients will continue feel this way until there is an obvious change in their healthcare. This article proved that a difference can truly be made if the data that is collected from patient satisfaction surveys are really used to make improvements. I also found it interesting that many home health institutes have started giving their patients surveys to fill out while they are still being taken care of. By doing this, the patient is better able to remember what actually went on during his or her experience with this organization. When a facility gets an opinion from patient thought the patient satisfaction surveys, it should be a tool that used to help identify areas that need changed and decide what action should be taken to fix the problem.
JHQ 145 – Using Patient Satisfaction Data to Improve Home Healthcare
http://www.nahq.org/journal/ce/article.html?article_id=205
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